Europ Assistance – Europ Assistance is recognised as a leading European insurance company offering a variety of health related services such as 24-hour emergency services, medical resources, trauma counselling and general health support within its policies. HRG Uganda – Intek Travel is the recognised ground handling agent for Uganda and the eastern region of the DRC for Europ Assistance global network, upon request by Europ Assistance emergency operations.
All enrolled members who travel to Uganda and the eastern regions of the Democratic Republic of Congo will benefit from our logistical and financial support should there be an emergency requirement. We also manage general medical cases for Europ Assistance affiliated members travelling to or living in Uganda
Medevac Assistance – HRG Uganda – Intek Travel also provides assistance in medical emergencies either by road transportation or Air Ambulance within Uganda and the eastern sector of the Democratic Republic of Congo. In that context, Intek Travel has established agreements and contracts with several road and air ambulance services providers across Uganda as well as recognised medical facilities in Kampala, that allow us to initiate Medevac procedures and general medical treatment requirements on a short notice.
HRG Uganda – Intek Travel also closely collaborates with a trained UK Paramedic who offers medical services to various international Non Governmental Organisations, European embassies and individuals. Due to our outstanding reputation and based on long-standing agreements, HRG Uganda – Intek Travel can solicit nearly all of the above listed medical services on an invoice basis, subject to an e-mail confirmation or LPO. This allows us to manage and execute medical emergency procedures first and finalise required payment terms once the situation is under control.